TERMS AND CONDITIONS

Effective Date: 2025-07-31

These Terms and Conditions constitute a legally binding contract between Cliktion Limited ('the Company,' 'we,' 'us,' or 'our') and you - the individual or organization accessing or utilizing our services ('you' or 'your'). Your use of our website or any services constitutes your acceptance of and agreement to comply with these Terms and Conditions.

Webgenn es un creador de CV en línea que permite a los suscriptores crear sus CV de forma rápida y sencilla. Añada sus datos personales, entre ellos datos significativos sobre su historial de trabajo y formación. Cuando haya terminado, elija la plantilla, la fuente y el color, y asegúrese de que todos los elementos se vean tal como usted quiere. Puede consultar nuestra colección de plantillas y elegir el diseño que se adapte no solo a sus puestos de trabajo, sino también a su personalidad. Después de eso, su CV está listo para ser remitido a los agentes de contratación y puede exportarlo tantas veces como desee.

It applies to all platform users, including those who use the services, subscribe to memberships, or browse the website (“Users”). Additionally, it details your rights as a data subject under the ("GDPR") and other relevant data protection and applicable laws.

By using the platform, you agree to this Privacy policy and related policies. If you disagree, please refrain from using the platform. It is your responsibility to review updates regularly.

1. Definitions

1. 1.1. Terms - these Terms and Conditions
2. 1.1. Website - https://Webgenn.com
3. 1.2. User - An individual or entity that visits, interacts with, or utilizes the website Webgenn and/or services in any capacity.
4. 1.3. Platform - The digital interface (including the website) operated by Cliktion Limited to deliver its services.
5. 1.4. Terms of Use - Also referred to as "Terms of Service," these constitute the binding agreement between the user and Cliktion Limited , outlining the rules for platform usage.

2. User Eligibility

By accessing and using this platform, you expressly represent, warrant, and covenant that:

1. 2.1. Age verification: You unconditionally certify that you are at least 18 years of age (or the legal age of majority in your jurisdiction) at the time of account creation, and you provide this acknowledgement under penalty of perjury.
2. 2.2. Legal capacity: You explicitly warrant that no legal prohibitions, injunctions, sanctions, or other restrictions (whether governmental, judicial, or regulatory) prevent your use of this platform or participation in any transactions. You bear sole responsibility for verifying such legal capacity.
3. 2.3. Lawful use: You strictly covenant to use the platform solely in accordance with these Terms and all applicable local, national, and international laws. Any unauthorized or non-compliant use constitutes an immediate material breach of these Terms.

3. Membership & Subscription Details

3.1. Membership Subscription

1. Access to the company's services requires an active paid membership, available through either bi-weekly or monthly subscription plans. By registering for the platform or utilizing any services, you expressly authorize and consent to automatic recurring payments for the duration of your membership. This authorization constitutes your binding agreement to maintain payment obligations according to the selected subscription cycle until you formally cancel your membership in accordance with our Terms.

3.2. Trial Period and Automatic Renewal

1. 3.2.1. Your membership subscription generally starts with a brief trial period, usually costing €3. You’ll need to enter your payment information when signing up.
2. 3.2.2. If not cancelled during the trial period, your membership will automatically convert to a recurring subscription, typically at the rate of €49.90 (or the applicable regional price as shown in the 'Regional Pricing Structure').
3. 3.2.3. Your subscription will automatically renew at the end of each billing cycle (14 or 30 days, based on your selected plan) unless cancelled prior to the renewal date. The next billing date can be viewed at any time within your account settings.

1. 3.3. Pricing and Access

   The platform's content and features are available through subscription-based access, with the following membership options:

   1. Webgenn Bi Weekly for a 14-day subscription
   2. Webgenn Monthly for a 30-day subscription

   Each subscription provides full, unrestricted access to all premium features on the Website.

3.4. Account Registration and Payment Terms

1. 3.4.1. Upon registration, members must complete their profiles by providing the required information.
2. 3.4.2. Before payment is processed, members are clearly informed about the platform’s pricing, service scope, and applicable terms. Once payment is confirmed, premium features become accessible immediately.

4. Payment Methods

1. 4.1. Accepted Payment Methods: Payment for subscriptions is processed exclusively online via Visa or Mastercard. Available payment options will be displayed during checkout by our Payment Service Provider, determined by your geographical location and prior membership activity.
2. 4.2. Transaction Security: All credit card payments are processed using industry-standard security protocols. The company assumes no liability for any breaches that occur through third-party payment processors.
3. 4.3 Potential Additional Charges: payment methods may be subject to supplementary fees (including but not limited to foreign transaction charges). Users are solely responsible for verifying any such fees with their financial institution prior to completing payment.
4. 4.4. Payment Method Management: Members may review and modify saved payment details through their Account Settings. The Company reserves the right to automatically update stored payment information as received from our payment processors (including but not limited to card expiration updates), without prior notice.

5. Recurring Payments

1. 5.1. Your subscription will automatically renew at the end of each billing cycle (14 days, 30 days, quarterly, semi-annually, or annually) following your trial period. Recurring charges will be applied to your designated payment method unless you proactively cancel your membership prior to the renewal date.
2. 5.2. The applicable membership fee will be charged to your selected payment method approximately 24 hours before each renewal date (as displayed in your account settings). Note that:
   1. (a) Processing times may vary due to payment provider requirements;
   2. (b) Failed payments may result in delayed processing attempts; and
   3. (c) Billing dates may be adjusted for subscriptions beginning on non-standard calendar dates (e.g., January 29-31).

6. Subscriptions are Automatically Recurring.

For most payment options, you’ll usually be billed around 24 hours before your next billing period begins. If an automatic payment fails, our payment processors will retry the transaction. Should repeated attempts to charge your payment method remain unsuccessful for several weeks, your access to the site will be temporarily disabled.

7. Regional Pricing Structure

1. 7.1. Membership subscription fees are subject to regional adjustments at the Company's sole discretion, accounting for factors including but not limited to: local tax regulations, currency fluctuations, payment processing costs, and regional market considerations. The Company expressly reserves the right to modify regional pricing without prior notice.
2. 7.2. All displayed prices reflect the user's detected location and are presented in the local currency during checkout. By completing your subscription, you:
   1. (i) Acknowledge and accept the country-specific pricing;
   2. (ii) Assume full responsibility for all applicable taxes, duties, or bank charges;
   3. (iii) Agree that price discrepancies due to geographic detection errors do not constitute billing errors.

8. Cancellations

1. 8.1. You may cancel your subscription at any time through your account settings. Please note that recurring payments are typically processed at least 24 hours before your subscription period ends. Your access to Webgenn will continue uninterrupted until the current billing cycle expires.
2. 8.2. For more information, please visit your account settings under profile inside the platform. Alternatively, you may submit cancellation requests by emailing our support team at [email protected].

9. Refunds

A full refund will be provided for any purchase made within 14 days. Please note that this refund does not include any additional costs incurred after the original purchase. Refunds will only be issued to the original payment method. To request a refund, please contact customer service.

10. Changes to the Subscription Price

We reserve the right to adjust the price of our subscriptions. If we do, we will notify you ahead of time, and any price adjustments or changes to your subscription plan will only take effect in future billing cycles.

11. Accuracy of Information

The company does not guarantee the completeness, accuracy, or reliability of any content on the Website, including promotional offers, pricing, or service descriptions. We expressly reserve the right to:

1. Correct errors, inaccuracies, or omissions at any time without prior notice;
2. Modify, update, or discontinue any service, promotion, or feature at our sole discretion; and
3. Cancel or refuse any orders or subscriptions affected by such inaccuracies.

The absence of a "last updated" date does not indicate that all information is current, nor does it imply that unmarked information is outdated. The company is under no obligation to update, modify, or clarify website content except as required by applicable law.

12. Third-party services

If you decide to access or use third-party services via hyperlinks, payment methods, or other channels, please be aware that their own terms and conditions apply to your use of these services. We do not endorse, take responsibility for, or make any claims about these services, including their content, data management practices (including your data), or any interactions between you and the service provider.

13. Severability

1. 13.1. If any provision of this Agreement is deemed invalid, illegal, or unenforceable by a court with proper jurisdiction, the rest of the provisions will remain in full force and effect.
2. 13.2. The invalidity, illegality, or unenforceability of any provision will not impact the validity or enforceability of the other provisions. The parties agree to substitute any invalid, illegal, or unenforceable provision with a valid provision that best aligns with the intent of the original provision.

14. Amendments to Terms and Conditions

1. 14.1. Modification Rights: The Company retains the exclusive and unrestricted right to modify, amend, or replace these Terms and Conditions at any time and for any reason, without obligation to provide advance notice to users. All changes shall become effective immediately upon publication on this Website.
2. 14.2. User Obligations: Users bear sole responsibility for regularly reviewing the current Terms and Conditions. Continued use of the services following any modifications constitutes unconditional acceptance of and binding agreement to all revised terms. The sole remedy for users who disagree with any changes is immediate discontinuation of all services, as cancellation constitutes the exclusive means of non-acceptance. No additional notice or right of objection shall apply.

15. Intellectual Property Rights

1. 15.1. You acknowledge and agree that all materials, elements, and information comprising or displayed on this Website, including but not limited to textual content, graphical representations, photographic material, software applications, trademarks, service marks, logos, trade dress, and any other proprietary content (collectively referred to as "Content"), are protected under applicable intellectual property legislation, including without limitation copyright laws, trademark statutes, database rights, and other proprietary rights protections as established by European national legislation and international conventions. The Content remains the exclusive property of the Company or its respective licensors, and no rights thereto are transferred to you except as explicitly set forth herein.
2. 15.2. You expressly agree not to engage in, authorize, or facilitate any unauthorized use, reproduction, dissemination, modification, transmission, public display, public performance, republication, downloading, copying, distribution, licensing, sublicensing, or creation of derivative works based upon the Content, whether in whole or in part. Furthermore, you shall not exploit the Content for any commercial purposes, including but not limited to resale, redistribution, or any other unauthorized commercial exploitation, without obtaining prior written authorization from the Company or the relevant rights holders. Any unauthorized use of the Content constitutes a material breach of these Terms and may result in immediate termination of access and potential legal action.
3. 15.3. Notwithstanding any provision herein to the contrary, all right, title, and interest in and to the Content, including all intellectual property rights therein, shall remain exclusively vested in the Company and/or its licensors at all times. No provision of these Terms shall be construed as conferring any license or right to the Content beyond the limited, revocable, non-exclusive, and non-transferable permission to access and use the Website strictly in accordance with these Terms.
4. 15.4. You are granted a limited, non-exclusive authorization to access the Website and its Content solely for personal, non-commercial informational purposes and in strict compliance with the intended functionality of the service.

16. DMCA Notice

The Company maintains a policy of respecting valid intellectual property rights and requires all users to adhere to this same standard. Should you believe that any content hosted on our Website constitutes unauthorized use of your copyrighted material in violation of the Digital Millennium Copyright Act (17 U.S.C. § 512), you may submit an official infringement notification to our designated Copyright Agent via email at [email protected].

To be considered effective under the DMCA, your notification must include:

1. 16.1.1. A physical or electronic signature of the copyright owner or authorized representative;
2. 16.1.2. Identification of the copyrighted work claimed to have been infringed;
3. 16.1.3. Identification of the allegedly infringing material with sufficient detail to permit location of the material;
4. 16.1.4. Your contact information, including address, telephone number, and email;
5. 16.1.5. A statement that you have a good faith belief the use is not authorized by the copyright owner; and
6. 16.1.6. A statement under penalty of perjury that the information in the notification is accurate.

The Company reserves the right to:

1. 16.2.1. Request additional information to verify infringement claims;
2. 16.2.2. Remove or disable access to allegedly infringing content without prior notice;
3. 16.2.3. Terminate accounts of repeat infringers in appropriate circumstances; and
4. 16.2.4. Challenge improper or insufficient notifications that fail to comply with DMCA requirements.

Please be advised that any misrepresentation of material as infringing may result in liability for damages under Section 512(f) of the DMCA.

17. Limitation of Liability

1. 17.1. To the fullest extent permitted by applicable law, the company will not be liable for any loss or damages, directly or indirectly, arising out of or in connection with your use of the Website, following any program or class, and/or the information contained in it.
2. 17.2. It is your responsibility to ensure that you are capable of undergoing a routine of exercises provided by any online program or class that you follow and/or class or event that you attend with us.
3. 17.3. In no event shall the company be liable for any damages whatsoever resulting from the statements or conduct of any third party or the interruption, suspension, or termination of any services, whether such interruption, suspension, or termination was justified or not, negligent or intentional, inadvertent or advertent.

18. Indemnification

By accessing or utilizing this Website, you hereby irrevocably agree to defend, indemnify, and hold harmless the Company, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs (including reasonable attorneys' fees), and expenses arising out of or relating to:

1. (i) your breach or alleged breach of these Terms of Use or Privacy policy;
2. (ii) any content or materials you submit, post, transmit, or otherwise make available through the Website, including without limitation any claims that such content violates any applicable law, regulation, or third-party right (including but not limited to intellectual property rights, privacy rights, or contractual rights); and
3. (iii) your unauthorized use or misuse of the Website or its services. This indemnification obligation shall survive termination of your account or cessation of your use of the Website and shall extend to cover all costs associated with the defense of any such claims, including but not limited to expert fees, court costs, and other litigation expenses. The Company reserves the right, at its sole discretion, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you agree to cooperate fully with the Company in asserting any available defenses and shall remain responsible for any remaining liability.

19. Dispute Resolution & Governing Law

1. 19.1. Before initiating any formal dispute resolution process, you must first attempt to resolve any claim or controversy arising from these Terms or your use of the platform by contacting us at [email protected] The Parties agree to negotiate in good faith for a period of 30 days to settle the dispute amicably.
2. 19.2. Binding arbitration: If the dispute remains unresolved after 30 days, both Parties irrevocably agree to submit the matter to final and binding arbitration under the applicable Arbitration Rules. The arbitration shall:
   
   (i) Be conducted by a single arbitrator appointed exclusively by the Company;
   (ii) Take place virtually or at a Company-designated location in UK; and
   (iii) Proceed in the English language.
   
3. 19.3. These Terms shall be governed by and construed in accordance with the laws of the United Kingdom. You irrevocably submit to the exclusive jurisdiction of the United Kingdom only for:
   
   (i) Enforcement of arbitration awards; or Interim injunctive relief (if arbitration is pending).
   
4. 19.4. You unconditionally waive any right to pursue disputes as a class action, collective action, or other representative proceeding. All claims must be resolved individually through arbitration, and no claim may be consolidated with another user’s dispute without the Company’s express written consent.
5. 19.5. Each Party shall bear its own arbitration costs, except where the arbitrator mandates reimbursement under applicable law.

20. Disclaimer of Warranties

1. 20.1. The company has endeavoured to ensure that all the information on the platform is correct, but the company neither warrants nor makes any representations regarding the quality, accuracy, or completeness of any data, information, or platform services.
2. 20.2. The Company shall not be responsible for the delay or inability to use the Platform or related functionalities, the provision of or failure to provide functionalities, or for any information, software, functionalities, and related graphics obtained through the Platform or otherwise arising out of the use of the Platform, whether based on contract, tort, negligence, strict liability, or otherwise.
3. 20.3. Further, the Company shall not be held responsible for the non-availability of the Platform during periodic maintenance operations or any unplanned suspension of access to the Platform that may occur due to technical reasons or for any reason beyond the Company's control.
4. 20.4. You understand and agree that any material or data or content downloaded or otherwise obtained through the platform is done entirely at Your own discretion and risk and that You will be solely responsible for any damage to Your computer systems or loss of data that results from the download of such material or data.

21. License Grant

The Company grants the user a limited, non-exclusive, non-transferable, and non-sublicensable right to access and use the Website on a device they own or control. Any rights not explicitly granted in these Terms are reserved by the Company.

Unless explicitly allowed by these Terms, the user is prohibited from:

1. 21.1. Copying, modifying, or creating derivative works of the Website.
2. 21.2. Distributing, transferring, sublicensing, leasing, lending, or renting their account on the Website to any third party;
3. 21.3. Reverse-engineering, decompiling, or disassembling the Website;
4. 21.4. Making the Website's features available to multiple users through any means.

22. User Account

1. 22.1. The user can create an account on the Website by using an email and password or by linking their account through Google and/or Facebook services.
2. 22.2. The user is accountable for all actions performed under their account.
3. 22.3. The company retains the right, at its discretion, to deactivate accounts, modify or delete content, and cancel orders.
4. 22.4. The company is also authorized to access any information uploaded to the Website, including messages and data within the user’s account.

23. Termination

The company reserves the right to suspend or terminate your access to its services, either partially or completely, without prior notice, under the following conditions:

1. 23.1. If you breach this agreement.
2. 23.2. If you fail to settle any outstanding fees.
3. 23.3. If your usage of the service poses a risk to the company or others.
4. 23.4. If you violate these Terms & Conditions, including the sharing of personal information of other users (such as email addresses, postal addresses, phone numbers).
5. 23.5. If you engage in illegal, unethical, or irresponsible actions or any behaviour that could be seen as harassment toward other users or the Website itself.
6. 23.6. If your account is identified as fraudulent.
7. 23.7. If you participate in any conduct deemed unacceptable by the Website.

In the case of termination, the company will not refund any previously paid fees, and you will still be required to pay any outstanding fees or charges incurred before the termination.

Please be aware that upon termination of your access for any reason, all user content, profiles, and data will be permanently removed. You may close your account at any time by following the provided instructions. The company also reserves the right to terminate your access at any time, for any reason, in which case you will no longer have the right to use the service.

Certain sections of these Terms and Conditions, including those related to the protection of the company's intellectual property rights, your representations and warranties, disclaimers, indemnities, limitations of liability, ownership of data, governing law, venue, and miscellaneous provisions, will remain in effect even after termination.

Any content found to be in violation of the law or involving harassment will be reported to the appropriate authorities, along with any relevant information such as your IP address, creation time, and other necessary details.

24. Anti-Money Laundering (AML) Policy

1. 24.1. The company follows UK laws to prevent money laundering and financial crime. Users must provide valid identification, and failure to do so may result in account suspension or termination.
2. 24.2. Transactions are monitored, and suspicious activity will be reported to authorities. The company keeps records for five (5) years years and may share them with regulators if required.
3. 24.3. Users must not engage in illegal financial activities or provide false information. The company may suspend accounts, freeze funds, or take legal action if violations occur.

25. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or agreements we may publish, form the complete and exclusive agreement between you and the company regarding your use of the platform and services. This agreement replaces any previous understandings, agreements, representations, or communications, whether written or verbal, between you and the company.

26. Other Conditions

In the event of a conflict between these Terms and any additional terms specific to the Website, the additional terms shall prevail.

27. Customer Support Information

27.1. We endeavor to provide high-quality customer assistance during our designated service hours: Monday through Friday, 9:00 AM to 6:00 PM (CET), excluding official holidays and company-observed closures.

27.2. While we make reasonable efforts to address all customer inquiries, our typical response time is within 48 business hours. This timeframe is not guaranteed and may vary depending on inquiry volume and complexity.

27.3. All customer support inquiries must be submitted in English via our official email channel. We exclusively process communications in English and reserve the right to delay or withhold support for non-English submissions due to necessary translation requirements or comprehension limitations. The Company shall not be liable for any delays, errors, or inadequate assistance resulting from non-compliant communication attempts.

28. Getting in Touch

For any inquiries regarding these Terms and Conditions or related matters, we welcome you to reach out through the following channels:

Written Correspondence :
Cliktion Limited
88 Sycamore Court, East Kilbride,
Glasgow G75 9JT,
United Kingdom

Electronic Mail Communication:
Email : [email protected]

Telephone Support:
Phone : +44 330 818 2099